Email Support
Write to us at info@kdrsgroup.in for general enquiries. Standard queries are answered within 24 business hours.
KDRS Group Support Centre
How Can We Help You?
Our support team is here to assist you — whether you're a job seeker navigating the application process, an employer with a hiring enquiry, a client seeking assistance with HR or payroll services, or anyone facing a technical issue on our platform.
Get in touch
Pick the fastest route to a resolution.
Four simple ways to reach us. Choose the channel that matches your situation and we'll take it from there.
Send an Enquiry
Use our enquiry form to describe your issue and we'll route it to the right team. Go to the contact form.
Employer Support
Hiring, staffing or payroll requirement? Share the details and get a tailored proposal. Request a quote.
Candidate Help
Need help with an application or want us to keep your profile on file? Submit your resume or browse open roles.
Choose your support type
Common help topics, routed to the right team.
Each support type has a dedicated mailbox so your query lands with the people who can actually resolve it.
Job Seeker Support
Application status, interview prep, resume help.
careers@kdrsgroup.in
Employer / Client Support
Active mandates, invoicing, SLA queries.
recruitment@kdrsgroup.in
Payroll & HR Outsourcing
Payslips, statutory queries, compliance.
hr@kdrsgroup.in
Technical / Website Issues
Website bugs, form errors, login issues.
support@kdrsgroup.in
Complaints & Escalations
Service complaints, unresolved issues.
escalations@kdrsgroup.in
General Enquiries
Anything else you need from the KDRS team.
info@kdrsgroup.in
What to expect
Our response time commitments.
Every request is acknowledged and tracked. These are the response windows we work to during business hours.
4 hrs
Priority issues & complaints
8 hrs
Payroll & HR queries
24 hrs
Standard enquiries
Urgent Assistance
For time-sensitive matters during business hours — Monday to Saturday, 9:00 AM to 6:30 PM IST — email info@kdrsgroup.in with “URGENT” in the subject line, or reach us through the contact page and mark your enquiry as a priority.
Can't find what you're looking for?
Check our FAQ for instant answers, or send us your question and we'll respond within 24 hours.